FAQ – My Clinical Server

FAQs

What Is DDoS Protection?

Our infrastructure native DDoS mitigation system adds an extra layer of protection to keep your servers online and operating even when they are the target of attacks. You can secure your server from DDoS attacks in minutes with our automatic DDoS mitigation service. Our system monitors network traffic and routes malicious activity to our attack mitigation farm after a DDoS event is detected, generally within a few seconds, without increased latency or routing your traffic to a third party.

What Is HIPAA Compliance?

HIPAA compliant datacenters and hosting solutions provide you with the confidence you need to meet all your practice or organization’s HIPAA requirements and fully secure your PHI data. Strengthen your risk mitigation and compliance with My Clinical Server. With access to our people, processes, and technology, you can reduce vulnerabilities, eliminate blind spots in your security strategy, and quickly respond to security threats whenever they occur.

Do You Offer Gigabit Uplink?

Yes, and all your data transfers through inbound GB bandwidth are included free, as well as 5TB bandwidth on a fast GB network on dedicated Gigabit uplinks.

What panel do you install?

Easily manage your servers with world-leading Plesk panel, which offers unsurpassed system-level control such as includes automated updates, application deployment, and maintenance.

What Other Features Do You Include?

Single-Tenant Servers

Secure your infrastructure and prevent noisy neighbors — every virtual instance we create for you is single-tenant.

Root Access

Take full control of your server with root-level access for complete management control of its environment.

100% Network and Power Uptime

Get both 100% guaranteed power and network uptime assurance for all major routing devices within our datacenter network.

Dedicated IP Address

Enhance performance, speed, and protection for your websites with a secure, dedicated IP address.

SSD Storage

Get faster speeds and avoid bottlenecks with multiple SSD storage options for your cloud environment.

How Do I Start?

Ordering from My Clinical Server is easy!

Fill out the proforma invoice request. You will receive via email, usually within one business day, our best quote on your chosen package. This quote is valid for 7 days from the date of the proforma invoice.

Click on the link that is included in our email and place your order, within seven days from the date of the invoice. You may receive an email reminder if we haven’t received your order yet, around day three or four.

After we receive your order, our technical staff will create and install your server(s). Upon installation, you will receive all details and login information. We expect you will give us some feedback and perhaps have some questions. Do not hesitate to contact us at support@myclinicalserver.com